Wetherspoonsremovedthequeueandincreasedrevenueby20%
Servemorecustomers,moreoften-withoutaddingmorestaff.
Brands trusted by ICR across the UK
ThenumbersbehindQRordering
Customersalreadyunderstandit.Thebehaviourisalreadythere.
- 20%
increase in spend per customer
- 10%
sales growth per pub (YoY)
- 30%+
profit increase from efficiency
Yourproblemisn’tdemand.It’sthequeue.
Whenyourbargetsbusy,customersstopordering.Notbecausetheydon’twantanotherdrink-becausetheydon’twanttoqueueagain.
That’swhererevenuedisappears.
Eposbuddytableorderingchangesbehaviour.
Customersstayseatedandorderinstantly.Ordersdon’tstop-theycontinuethroughoutthevisit.
You get:
More orders per table
Faster service
Less pressure on staff
Better use of your space
WhatEposbuddyTableServicedoes
You capture customer data from every order
You build your own marketing database
You can message customers directly (SMS / app)
Your data gets connected to your META ads instantly
Findoutmore
HowtoremovethequeueandincreaserevenuewithQRtableordering
Don'ttakeourwordforit
"Thank you Eposbuddy! Till works great and was set up for us. The process was efficient and helped us get a quick turnaround for something in our price range."
John P • Aug 4, 2025
"Fantastic service from the guys at Eposbuddy — The team helped get me set up quickly and also helped save me quite a bit of money. The system itself is great!"
Marcus S • Nov 1, 2024
"Outstanding communication! Experienced and knowledgeable staff who give informative detail on all products. Amazing company with a quick turnaround — couldn't recommend more."
Mr E • Feb 21, 2023
Frequentlyaskedquestions
How does QR table ordering work?
Customers simply scan a QR code at their table, browse your menu, place their order, and pay on their phone. The order is sent directly to your EPOS system, ready for preparation or service.
Will customers actually use it?
Yes. QR ordering is now a normal part of the hospitality experience. Around 91% of UK adults have scanned a QR code, and major brands like Wetherspoons, McDonald's and Greene King have already familiarised customers with the behaviour.
How much additional revenue can we expect?
Most venues see a 10–20% increase in spend per customer because customers find it easier to order additional rounds, drinks, desserts, and impulse purchases.
The key benefit isn't that customers spend more per order. They simply order more often.
Is this only useful for pubs with beer gardens?
No, but beer gardens typically see some of the biggest gains.
QR ordering works particularly well in:
- • Beer gardens
- • Outdoor seating areas
- • Busy pubs and bars
- • Restaurants
- • Event venues
- • Large hospitality spaces
Anywhere customers need to leave their table and queue to order.
Will this reduce pressure on my staff?
Yes. Instead of spending time taking orders at tables or dealing with long queues, staff can focus on delivering food, drinks, and better customer service.
Many venues use table ordering to serve more customers without increasing front-of-house staffing levels.
How quickly can it be set up?
Most venues can be up and running quickly once menus, table numbers, and ordering preferences are configured.
Our team handles the setup and onboarding process, making implementation straightforward.
Does it integrate with our EPOS system?
Eposbuddy Table Service is fully integrated with the Eposbuddy ecosystem, sending orders directly into the system without manual re-entry.
Can we control when table ordering is available?
Yes. You can choose:
- • Which tables can order
- • Opening hours for table service
- • Product availability
- • Site-specific settings
- • Auto-accept or manual review options
Everything is managed from a central dashboard.
Can we upsell through the system?
Absolutely. You can create upsell categories such as:
- • Add a side
- • Extra shot
- • Upgrade your drink
- • Desserts
- • Sharing platters
Customers see these suggestions while ordering, increasing average spend.
What happens when an item is out of stock?
Menu availability can be updated in real time, ensuring customers only see items that are available. This reduces order errors and improves the customer experience.
Can we build a customer database from QR orders?
Yes - and this is where Eposbuddy differs from many QR ordering platforms.
Each order can help you build an owned customer database, allowing you to:
- • Send SMS campaigns
- • Promote events
- • Fill quiet days
- • Drive repeat visits
- • Reduce reliance on paid advertising
What makes Eposbuddy different from other QR ordering systems?
Most QR ordering solutions stop at taking orders.
Eposbuddy helps you:
- • Build an owned customer database that can be connected to Meta ads and other marketing solutions directly from your till
- • Run SMS and marketing campaigns
- • Create repeat business
- • Connect sales, marketing, loyalty, and customer data in one platform
The order is just the beginning. The customer relationship is where the real value is.
QRtableordering
HowWetherspoonsmademillionswithaQRorderingsystem.